The first 60 seconds
Before anything legal matters, make sure you and anyone in the car are safe. Adrenaline masks injury. Do a slow check — neck, back, head, limbs — before you move.
- 01Check for injuries. Yours and any passenger's. If anyone can't move or has serious pain, stay still and call 911.
- 02Get out of traffic if it's safe. Move the car to the shoulder only if it's drivable and doing so doesn't put you in more danger.
- 03Turn on hazard lights. Every car should do this. It prevents secondary crashes.
- 04Call 911. Ohio law requires you to report any accident with injury, death, or property damage over $1,000 to law enforcement.
At the scene: what to collect
Once everyone is safe and officers are on their way, start collecting evidence. Your phone is your best tool. A case that looks solid at the scene often looks completely different three weeks later when the other driver has changed their story.
Photos and video
- Damage to every vehicle — not just yours. Wide shots and close-ups.
- The scene. Skid marks, debris, traffic signs, road conditions, weather.
- License plates. All of them. Get each full plate clearly.
- Your injuries. Bruises, cuts, seatbelt marks. Do this the next morning too — bruises develop.
- The other driver's insurance card and driver's license. Take photos, don't write it down.
Witnesses
Independent witnesses — not passengers — are gold. Ask for a name and phone number. Most people will give it. A month later, when the other driver says you ran the light, that witness is worth thousands of dollars.
The other driver
- Name, phone, address from their license.
- Insurance company and policy number from their card.
- Vehicle make, model, year, license plate.
- Do not discuss fault. Do not say "I'm sorry." Do not speculate about what happened.
Go to the hospital — even if you feel okay
This is the single most important non-obvious step. Adrenaline masks pain. A lot of Ohio car accident injuries — whiplash, concussion, internal bleeding — don't hurt until hours or days later. And if you do not get checked out within 24 hours, insurance companies argue your injuries were not caused by the crash.
ER, urgent care, or your primary doctor all work. What matters is that there is a medical record dated the same day or next day, tied to the accident, documenting your symptoms.
Follow through on treatment
If the ER refers you to physical therapy, go. If your doctor prescribes medication, take it. If they want a follow-up in two weeks, show up. Gaps in treatment are the number one thing adjusters use to cut settlement value.
The first 72 hours
- 01Notify your own insurance. Most Ohio policies require prompt notice. Report the crash — you do not need to give a recorded statement yet.
- 02Get a copy of the crash report. Search ODPS crash records online or request through the investigating department. Most are ready within 3-5 business days.
- 03Start a crash file. A folder or Google Drive folder. Photos, police report, medical records, receipts, a daily pain journal.
- 04Start a pain journal. Every day, one line: how you feel, what you couldn't do, what medications you took. This is evidence of pain and suffering.
- 05Save receipts. Prescriptions, gas to doctor's appointments, rental car, over-the-counter supplies. These are recoverable.
- 06Do not post on social media. Photos of you smiling at a birthday party will be used to argue you weren't really hurt.
Preserve evidence before it disappears
Evidence decays. Within weeks of a crash, a lot of what would have helped your case is gone unless someone preserved it.
- Dashcam footage. If you have one, save it to two places. If a nearby car had one, reach out fast — most dashcams overwrite within days.
- Surveillance video. Gas stations, businesses, and traffic cameras near the crash often have footage. Most systems overwrite every 7-30 days. A lawyer can send a preservation letter to any nearby business on day one.
- Your vehicle. Do not repair or sell it until photos, measurements, and damage documentation are complete. Insurance companies sometimes salvage vehicles within days.
- Your clothing. If clothes were damaged or bloodied, save them. Bag them, label them, keep them.
- Your phone. Save any texts, calls, or messages from or about the crash. Do not delete anything for the pendency of the claim.
How to handle insurance companies
Your own insurer
You have a duty to cooperate with your own insurance company. Give them basic facts. Let them open a claim. If you have MedPay or UM/UIM coverage, ask about it — those benefits can kick in fast.
The other driver's insurer
You do not have a duty to give them anything more than your name and that you were involved. You can decline a recorded statement. You can direct all communication to your lawyer. Most adjusters sound friendly. Their job is to minimize payouts.
When to call a lawyer
Simple answer: if you were injured, call one. Even just to get a free review. Most Ohio personal injury lawyers — including Injuro — charge nothing unless they recover for you. There is almost no situation where it costs you to have a free conversation.
Call especially quickly if any of these apply:
- You went to the ER, had surgery, or were hospitalized.
- The other driver's insurance is disputing fault or claiming you were at fault.
- A government vehicle — police, city bus, snow plow — was involved (special short deadlines apply).
- The other driver was uninsured, underinsured, or fled the scene.
- You are being pressured to sign anything.
- Medical bills are piling up and you are not sure who pays.
Ohio has a 2-year statute of limitations on injury claims. Do not wait past six months to have at least a free review. For a ballpark of what your case is worth, try our Ohio settlement calculator.
What NOT to do
- Don't admit fault. Even by saying "I'm sorry." Let the investigation determine fault.
- Don't skip medical care. Gaps in treatment crush case value.
- Don't give recorded statements to the other driver's insurer without a lawyer.
- Don't sign a medical authorization from the other insurer. It's a fishing license into your entire health history.
- Don't take the first offer. Adjusters low-ball first. The real number is almost always higher.
- Don't post on social media. Assume the insurer is watching every public photo.
- Don't wait. The 2-year clock is shorter than it feels.
